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Refund Policy

Last updated: June 2026

01 14-Day Free Trial

Every Entuer plan starts with a 14-day free trial — no credit card required. You only pay if you choose to upgrade after the trial ends.

02 Requesting a Refund

If you upgrade to a paid plan and are not satisfied within the first 14 days of your paid subscription, email hello@entuer.com with your order details and we will issue a full refund — no questions asked.

03 After 14 Days

Refunds are not issued for charges older than 14 days from the billing date. If you believe there has been a billing error, contact us and we will investigate promptly.

04 Annual Subscriptions

Annual subscriptions are eligible for a full refund within 14 days of the annual charge date. After 14 days, we can cancel the subscription and prorate the remaining months as account credit.

05 Contact

Refund requests: hello@entuer.com. We aim to respond within 1 business day.

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